Frequently asked questions & support

Since 1 January 2026 the new Act No. 384/2025 Coll. on sales recording applies – service providers must now record sales too. Since 1 May 2026 customers must be able to pay cashless for purchases over €1.

Yes. Every receipt is registered online in eKasa, with a cloud CHDÚ from LLARIK SYSTEMS, s.r.o. – no extra box at the till. We help you register the till with the Financial Administration.

Slovakia (eKasa), Czechia (EET 2.0 READY), Germany (TSE / KassenSichV), Austria (RKSV), Poland, the Netherlands, Spain (Verifactu), Italy (RT) and Portugal (SAF-T).

Yes. We supply all required data and support you with the registration in each country – also for later changes.

The inspector can export the data directly in the format required in your country. All transactions are signed and stored without gaps – you have nothing to prepare.

Yes – with one shared back office. Each location automatically follows the fiscal rules of its country.

The price depends on the number of tills and the modules you choose. We prepare a transparent quote for your business – no hidden costs. Just ask.

We rely on short terms and satisfied customers rather than long lock-ins. We discuss the details in the quote.

Usually not. The system runs on Windows and Android devices; receipt printers, cash drawers and card terminals from common manufacturers are supported. We check your existing equipment for free.

Standard installations are done within a few days: create the menu or item master, activate the fiscal module, connect the payment terminal, train the team – on site or online.

Yes. In offline mode you keep selling and all data syncs automatically as soon as the connection is back.

Till, waiter app and ordering screens are multilingual. Our support team speaks Slovak, English and Chinese.

By email and via the contact form – seven days a week. We solve most issues by remote access within minutes.